- Introduction
At G.R.E. Cosmetics LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our Rejuvenum e-commerce store (the "Store") and our services. By using the Store, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
- Information We Collect
We may collect the following types of personal information from you:- Personal Identification Information: This includes your name, email address, phone number, and shipping address.
- Payment Information: This includes your credit card or payment account details necessary for processing your payments through our payment processors (Stripe, PayPal, and Revolut).
- Account Information: This includes your username, password, and any other information you provide when creating an account on the Store.
- Usage Information: This includes information about your use of the Store, such as browsing history, search queries, and purchase history.
- Device and Technical Information: This includes information about the device you use to access the Store, such as IP address, browser type, and operating system.
- How We Collect Information
We collect information from you in various ways, including:- Directly from you: When you provide personal information to us, such as when creating an account, making a purchase, or contacting us.
- Automatically: We use cookies, web beacons, and similar technologies to collect information about your use of the Store.
- Third-Party Services: We use third-party services like Google Analytics, Facebook Pixel, and Mailchimp to collect and process information about your use of the Store.
- How We Use Your Information
We may use your personal information for the following purposes:- To process and fulfill your orders.
- To provide you with customer support and respond to your inquiries.
- To improve the Store and our services, such as by analyzing usage data and user preferences.
- To personalize your experience on the Store, such as by showing you relevant content and recommendations.
- To send you marketing communications, such as newsletters and promotional offers, with your consent.
- To comply with legal requirements and protect our legal rights.
- How We Share Your Information
We may share your personal information with third parties in the following circumstances:- With our payment processors (Stripe, PayPal, and Revolut) to process your payments.
- With our service providers, such as hosting providers, analytics providers, and email marketing services, to help us operate and improve the Store.
- As required by law, such as in response to a subpoena, court order, or other legal process.
- In connection with a merger, acquisition, or sale of our assets, in which case your personal information may be transferred to the new entity.
- Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, and to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Your Rights and Choices
As a user based in the European Union, you have certain rights regarding your personal information under the General Data Protection Regulation (GDPR). These rights include:- The right to access, update, or delete your personal information.
- The right to object to or restrict the processing of your personal information.
- The right to withdraw consent to the processing of your personal information, where consent is the basis for processing.
- The right to data portability, which allows you to obtain a copy of your personal information in a structured, commonly used, and machine-readable format.
- The right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable laws.
To exercise any of these rights, please contact us at info@grecosmetics.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
- Third-Party Links
Our Store may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.
- Children's Privacy
Our Store is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we update the Privacy Policy, we will revise the "Last Updated" date at the end of this policy. Your continued use of the Store following any changes to the Privacy Policy constitutes your acceptance of those changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@grecosmetics.com.
Last Updated: 18th April 2023