1. Introduction
   These Terms and Conditions ("Terms") govern your use of the Rejuvenum e-commerce store (the "Store") and the purchase of any of our products (the "Product"). The Store is owned and operated by G.R.E. Cosmetics LTD, a company registered in the European Union. By accessing and using the Store, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Store or purchase any products from us.
   
   
2. Compliance with Laws
   Our Store is based in the European Union, and we comply with all applicable EU laws, rules, and regulations, including but not limited to the General Data Protection Regulation (GDPR). By using our Store, you represent and warrant that you will comply with all applicable laws and regulations in your use of the Store and any products purchased from us.
   
   
3. Product Use and Guarantees
   Our Product is intended for use by qualified hair professionals only. We cannot guarantee the results of our hair straightening system without proper aftercare or if the treatment is not done correctly. We are not liable for any damage or unsatisfactory results that may occur due to improper use or application of the Product.
   
   
4. Returns and Refunds
   We accept returns of unopened and undamaged products within 14 days of delivery. If you would like to return a product, please contact our customer service team using the live chat function for further instructions. Please note that we cannot accept returns of opened or damaged products. All returns must be in their original packaging and in the same condition as received.
   
   
5. Deliveries
   While we strive to provide accurate delivery estimates, we cannot guarantee delivery times as they may be affected by factors beyond our control. For tracking and status updates, we recommend contacting the courier directly. G.R.E. Cosmetics LTD is not responsible for any delays, lost parcels, or any other issues that may arise during the shipping process.
   
   
6. Limitation of Liability
   We cannot be held liable for any mistakes made by hair professionals or any damage they may cause to their clients' hair or health. It is the professionals' responsibility to ensure they are qualified and competent in the use of our hair straightening system and to apply the Product correctly.
   
   
7. Right to Refuse Sale
   We reserve the right to refuse a sale if we suspect a person is not a professional or otherwise not qualified to use our Product. We may ask for proof of qualification or professional status before processing an order. We also reserve the right to cancel any order for any reason at our sole discretion.
   
   
8. Intellectual Property
   All content on the Store, including but not limited to text, graphics, logos, and images, is the property of G.R.E. Cosmetics LTD or our content suppliers and protected by international copyright laws. The compilation of all content on the Store is the exclusive property of G.R.E. Cosmetics LTD and protected by international copyright laws.
   
   
9. User Account and Security
   You may be required to create an account and provide personal information to access certain features of the Store. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or password or any other breach of security.
   
   
10. Warranty Disclaimer
    The Product is provided "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Product will meet your requirements or that its use will be uninterrupted or error-free.
    
    
11. Indemnification
    You agree to indemnify, defend, and hold harmless G.R.E. Cosmetics LTD, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your use of the Store or the Product.
    
    
12. Governing Law and Jurisdiction
    These Terms shall be governed by and construed in accordance with the laws of the European Union. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the European Union.
    
    
13. Changes to Terms
    We reserve the right to modify or update these Terms at any time without notice. It is your responsibility to review the current Terms each time you use the Store. Your continued use of the Store following any changes to the Terms constitutes your acceptance of those changes.
    
    
14. Severability
    If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.
    
    
15. Force Majeure
    We shall not be liable for any failure to perform our obligations under these Terms if such failure results from any cause beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
    
    
16. Privacy Policy
    By using our Store, you agree to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
    
    
17. Third-Party Links and Services
    Our Store may contain links to third-party websites or services that are not owned or controlled by G.R.E. Cosmetics LTD. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. By using the Store, you acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
    
    
18. Termination
    We reserve the right to terminate your access to the Store, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of these Terms that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
    
    
19. Entire Agreement
    These Terms, together with any other legal notices and agreements published by G.R.E. Cosmetics LTD on the Store, shall constitute the entire agreement between you and G.R.E. Cosmetics LTD concerning the Store and supersede any prior agreements, understandings, or representations, whether written or oral.
    
    
20. Contact Information
    If you have any questions or concerns about these Terms or the Store, please contact using the live chat feature.

Last Updated: 18th April 2023